Welcome to Martin Sign Co. (“Martin Sign Co.”, “Company”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of the Martin Sign Co. website (the “Site”) and the purchase of any products or services offered through it.

By accessing, browsing, or using the Site, or by placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

1. Eligibility

You must be at least 18 years old or have the legal authority to enter into a binding contract to use this Site and place orders.

2. Products & Services

Martin Sign Co. provides custom and non-custom signage products and related services.

All product descriptions, images, pricing, and availability are subject to change at any time without notice.

Custom products are manufactured based on customer-provided specifications. You are solely responsible for ensuring the accuracy of all information submitted.

3. Orders & Acceptance

  • Placing an order constitutes an offer to purchase products from Martin Sign Co.
  • Orders are accepted only after confirmation by Martin Sign Co.
  • We reserve the right to refuse or cancel any order due to pricing errors, availability issues, or suspected fraud.

4. Pricing & Payments

  • All prices are displayed in the applicable currency shown on the Site.
  • Prices exclude taxes, shipping, and duties unless otherwise stated.
  • Full payment is required before production or shipment begins.
  • Martin Sign Co. reserves the right to correct pricing errors at any time.

5. Custom Orders

Due to the custom nature of many products:

  • Custom orders cannot be cancelled, returned, or refunded once production has started.
  • Any modifications requested after order approval may result in additional charges and extended timelines.

6. Shipping & Delivery

  • Delivery dates are estimates and not guaranteed.
  • Martin Sign Co. is not responsible for delays caused by shipping carriers, customs, weather, or events beyond our control.
  • Risk of loss transfers to the customer upon shipment.

7. Returns, Refunds & Exchanges

  • Non-custom products may be eligible for return subject to approval.
  • Custom products are non-returnable and non-refundable, except in cases of manufacturing defects.
  • Claims for damaged or defective items must be reported promptly after delivery.

8. Intellectual Property

All content on the Site—including text, graphics, logos, designs, images, and software—is the property of Martin Sign Co. or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of Site content is strictly prohibited.

9. User Content & Reviews

By submitting reviews or other content, you grant Martin Sign Co. a non-exclusive, royalty-free, perpetual right to use, publish, and display such content for business purposes.

You are responsible for ensuring that submitted content does not infringe on third-party rights or violate any laws.

10. Prohibited Use

You agree not to:

  • Use the Site for unlawful purposes
  • Provide false or misleading information
  • Attempt unauthorized access to Site systems
  • Interfere with Site security or functionality

11. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available.”

Martin Sign Co. makes no warranties, express or implied, regarding Site operation, content accuracy, or product suitability.

12. Limitation of Liability

To the fullest extent permitted by law, Martin Sign Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products.

13. Indemnification

You agree to indemnify and hold harmless Martin Sign Co. from any claims, losses, damages, or expenses arising from your use of the Site or violation of these Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

15. Changes to These Terms

Martin Sign Co. may update these Terms at any time. Changes will be effective upon posting. Continued use of the Site constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms & Conditions, contact:

📧 legal@martinsignco.com